Privacy policy
Privacy Policy
This Privacy Policy describes how Ponilyer collects, uses, and protects your personal information when you visit or make a purchase from ponilyer.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact us, or interact with our store, we may collect certain information from you.
This may include:
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Your name
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Email address
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Shipping address
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Billing address
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Phone number, if provided
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Order information
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Payment information
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Device information
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IP address
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Browser type
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Pages viewed
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Shopping activity on our website
We collect this information to process orders, provide customer support, improve our website, and deliver a better shopping experience.
How We Use Your Information
We may use your personal information to:
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Process and fulfill your orders
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Send order confirmations and shipping updates
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Provide customer support
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Respond to your questions or requests
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Improve our products, website, and services
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Prevent fraud and protect our store
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Communicate important updates
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Send marketing emails if you choose to subscribe
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at support@ponilyer.com.
Payment Information
Payments are processed securely through third-party payment providers.
Ponilyer does not directly store your full credit card information. Payment information is handled by secure payment processors according to their own privacy and security policies.
Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted third-party service providers who help us operate our website and business, including:
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Payment processors
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Shipping and delivery providers
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Email service providers
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Website hosting platforms
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Analytics and marketing tools
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Customer support tools
These service providers only receive the information needed to perform their services.
We may also disclose personal information if required by law, regulation, legal process, or government request.
Shopify
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.
Your information may be stored through Shopify’s data storage, databases, and general Shopify applications.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.
Cookies may help us understand how visitors use our website and improve the shopping experience.
You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
Marketing Communications
If you subscribe to our email list, we may send you updates, promotions, product news, and special offers.
You may unsubscribe from marketing communications at any time.
Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal obligations, accounting, and fraud prevention.
If you would like to request deletion of your personal information, you may contact us at support@ponilyer.com.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information
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Object to certain uses of your information
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Opt out of marketing communications
To make a privacy-related request, please contact us at:
Children’s Privacy
Ponilyer offers toys and products intended for children, but our website is intended for use by adults, parents, and legal guardians.
We do not knowingly collect personal information directly from children. If you believe that a child has provided us with personal information, please contact us at support@ponilyer.com and we will take appropriate steps to remove the information.
Security
We take reasonable steps to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
International Customers
If you access our website from outside the country where our store operates, your information may be transferred, stored, or processed in a different country.
By using our website, you understand that your information may be processed in locations where privacy laws may differ from those in your region.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Ponilyer
Website: ponilyer.com
Email: support@ponilyer.com