Shipping Policy
Thank you for shopping with Ponilyer.
We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below before placing your order.
Order Processing Time
Orders are usually processed within 2-4 business days after payment is confirmed.
During peak seasons, holidays, or promotional periods, processing times may be slightly longer. Once your order has been shipped, you will receive a confirmation email with tracking information if available.
Shipping Time
Estimated delivery time is usually 2-4 business days after your order has been shipped.
Please note that delivery times are estimates and may be affected by local carriers, weather, holidays, high order volume, or other unexpected delays.
Free Shipping
Ponilyer offers free shipping on orders over $49.
If your order does not qualify for free shipping, the shipping fee will be calculated at checkout.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking details if tracking is available.
Please allow 24-72 hours for tracking information to update after it is issued.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
Ponilyer is not responsible for delayed or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
Lost or Delayed Packages
If your package is significantly delayed, please contact us and we will do our best to help you check the shipping status.
Please note that we are not responsible for delays caused by local delivery services, weather, holidays, or other circumstances outside our control.
Contact Us
If you have any questions about shipping, please contact us at: